What happens if you don't talk directly to your customer
It’s an oldie but it’s still true – if you insist on “communicating” through paperwork, this is what happens. Try talking directly; keep talking and demonstrating all the way through development, and you’ll actually give your customer what they want.
(Click on image for a larger version)
If you want to learn more about Agile project management, check out my “work” blog @ http://www.topmanager.ca/ and contact me directly.
Comments
2 Comments on What happens if you don't talk directly to your customer
-
david pylyp on
Sat, 7th Mar 2009 1:46 pm
-
paul on
Sun, 8th Mar 2009 9:08 am
Such a vital but imperative lesson to get out for bloggers;
We need to be be reminded that the message we are sending out is focused and targeted to our specific audience.
Thank you for your guidance
David Pylyp
It’s true for bloggers, software developers (which is where I’ve used it before) and any environment where people need to listen to their customers – if you’re not truly communicating (i.e. describing your views and listening to your customer’s) on a frequent basis, things will not end well.
Tell me what you're thinking...
and oh, if you want a pic to show with your comment, go get a gravatar!
Flickr Photos
Find me elsewhere
Book a meeting with me
Amazon wishlist