It’s an oldie but it’s still true – if you insist on “communicating” through paperwork, this is what happens. Try talking directly; keep talking and demonstrating all the way through development, and you’ll actually give your customer what they want.
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What happens if you don’t talk directly to your customer
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2 thoughts on “What happens if you don’t talk directly to your customer”
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Such a vital but imperative lesson to get out for bloggers;
We need to be be reminded that the message we are sending out is focused and targeted to our specific audience.
Thank you for your guidance
David Pylyp
http://twitter.com/dpylyp
It’s true for bloggers, software developers (which is where I’ve used it before) and any environment where people need to listen to their customers – if you’re not truly communicating (i.e. describing your views and listening to your customer’s) on a frequent basis, things will not end well.